Return & Refund Policy

Chi Combat System©

Shop Return and Refund Policy:

At Chi Combat System, we want to ensure your satisfaction with every purchase from our shop. Please read our return and refund policy carefully to understand your rights and responsibilities when making a purchase.

Product Returns:

1. Defective or Damaged Products: If you receive a product from our shop that is defective or arrives damaged, please contact us within 2 days of receiving the item. We will arrange for a return or replacement, and we will cover all associated shipping costs.

2. Change of Mind: If you change your mind about a product you have purchased, you may return it within 5 days of purchase. The product must be unused, in its original packaging, and in a resellable condition. You will be responsible for return shipping costs, and a [restocking fee, if applicable] may apply.

Refund Process:

1. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

2. If your refund is approved, it will be processed, and a credit will be applied to your original method of payment within 5-7 days.

How to Initiate a Return:

To initiate a return or request a refund for shop products, please contact our customer support team via Croydonchicombat@gmail.com Provide your order number and a detailed explanation of the reason for the return. We will guide you through the return process and ensure a prompt resolution.

We value your trust in Chi Combat System and are committed to ensuring your satisfaction with our shop products. If you have any questions or concerns about our shop return and refund policy, please feel free to reach out to us at any time.

Thank you for choosing Chi Combat System for your martial arts shop needs.